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    政大機構典藏 > 商學院 > 企業管理學系 > 學位論文 >  Item 140.119/77903
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/77903


    Title: 運用精實六標準差改善生產績效之研究 -以S公司為例
    The Study of Using Lean Six Sigma to Improve the Production Performance -A Case Study of S Company
    Authors: 鍾依芸
    Contributors: 李易諭
    鍾依芸
    Keywords: 精實六標準差
    DMAIC
    醫療器材
    Date: 2015
    Issue Date: 2015-08-24 10:25:06 (UTC+8)
    Abstract: 隨著全球醫療器材產業以及藥物傳輸系統技術的蓬勃發展,產品需求預測提升。為了滿足客戶訂單與配合客戶設計製造之需求,企業規模不斷地成長,卻也帶來一連串的挑戰,客戶的要求越來越嚴苛,產品趨向少量多樣,產品上市時程縮短,時間與效率逐漸成為企業保持競爭力的關鍵。
    精實六標準差結合精實生產與六標準差的優點,具有減少浪費、加速流程、降低流程變異的功能,廣泛應用於製造業,是一套熱門的管理方法。本研究便以導入精實六標準差於個案S公司,運用DMAIC的手法配合精實生產的精神,探討現有流程可能存在的缺失。改善的焦點在首件前置作業流程,目的是要提升首件成功率進而改善生產績效。研究中發現工程師為首件前置作業的關鍵影響因素,是改善的主要標的;經過改善團隊重新規劃流程,利用標準化的作業程序,並提出一套在職訓練與資格認證的方案執行之後,一次首件成功率從75.10%提昇至86.15%,改善11.5%,平均首件花費時間減少2.32小時,改善率59.79%,結果顯示運用精實六標準差提升生產績效具有顯著之成效。
    The rapid growth of global medical device industry and technology of drug delivery system accompany with the increment of demand forecast. In order to fulfill the customer orders and requirements, the scale of the enterprise keeps growing and brings a serious of challenges: the higher level of customer requirements, the growing trend of small- volume- large- variety production, shortened time-to–market schedule. Time and efficiency have gradually become essential for the enterprise to retain competitive.

    Lean Six Sigma combines the advantages of lean production and six sigma, it can reduce the waste and speed up the process as well as decrease the process variation through statistical approach, which is a popular management methodology and widely applied in manufacturing industry. The purpose of this study is to introduce Lean Six Sigma (LSS) to S company, trying to find the potential failure in current process via DMAIC steps and lean thinking. The improvement is focus on operation before first article pass, project goal is to increase first article pass rate. We find the engineer is key input variable during the process. After reorganized the process flow and implemented new On-Job Training (OJT) and qualification programs, the study result shown that first article pass rate has increased from 75.10% to 86.15%, the improve rate is 11.5%; the average waste time of first article has reduced 2.32 hours, the improvement rate is 59.79%. We can conclude that there is a significant improvement on production performance by applying Lean Six Sigma
    Reference: 中文部分
    1. 大野耐一 (2011),追求超脫規模的經營:大野耐一談豐田生產方式,吳廣洋譯,中衛。
    2. 王雪明 (2003),六標準差專案管理,中華民國品質學會。
    3. 任恆毅、廖秀姬 (2008),「精實生產價值溪流程改善方法之實證研究—以某汽車空調製造商為例」,品質學報,第15卷,第5期,頁323-336。
    4. 巫文玲 (2012),創新藥物傳輸系統發展趨勢,經濟部技術處產業知識服務計畫。
    5. 林松茂 (2008),「精實6 sigma探討—以6 sigma 達到良率提升並且消除浪費與提升顧客滿意度」,品質月刊,第44卷,第3期,頁36-40。
    6. 邱宏翰、李雋揚 (2005),「精實生產於石水浦公司之應用」,國立清華大學工業工程系專題報告。
    7. 許嘉真 (2007),「運用價值鏈觀點與Six-Sigma DMAIC手法於改善生產流程之研究」,國立屏東科技大學企業管理系碩士論文。
    8. 陳重豪 (2008),「是Lean and Six Sigma,還是Lean or Six Sigma」,品質月刊,第44卷,第10期,頁27-31。
    9. 陳俊欽 (2007),「應用精實六標準差於企業流程改善之個案研究」,國立成功大學工業與資訊管理學系在職專班碩士論文。
    10. 陳東錦 (2012),「應用精實六準差於醫院藥品存貨管理-以醫療產業為例」,東海大學工業工程與經營資訊學系碩士論文。
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    12. 張慈映 (2013),剖析2013全球醫療器材市場的發展趨勢,財團法人工業技術研究院。
    13. 張慈映,蔡孟男 (2014),2014醫療器材產業年鑑,財團法人工業技術研究院
    14. 黃永東、馮聖為 (2008),「剖析製造業之精實六標準差之DMAIC作法」,品質月刊,第44卷,第3期,頁41-48。
    15. 黃楹進 (2004),精實製造,初版,台北:商訊文化。
    16. 游龍輝 (2007),「將六標準差手法融入精實生產管理理念之改善績效—以某印刷電路板廠為例」,國立中央大學管理學院高階主管企管碩士班碩士論文。
    17. 傑弗瑞‧萊克 (2004),豐田模式:精實標竿企業的14管理原則,李芳齡譯,台北:美商麥格羅希爾。
    18. 楊義明、盤天培、曹健齡 (2006),「精實Six Sigma管理活動與工具」,品質月刊,第42卷,第8期,頁50-57。
    19. 鄭榮郎 (2005),「精實六標準差推動之架構」,品質月刊,第41卷,第12期,頁57-61。
    20. 鄭豐聰 (2011),「應用精實六標準差探討OEE改善-以濺鍍機為例」,逢甲大學工業工程與系統管理學系碩士在職專班碩士論文。
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    英文部分
    1. Devane, T. (2004), Integrating Lean Six Sigma and High-Performance Organisations, New York, John Wiley & Sons, Inc.
    2. Finch, B. J., & J. F. Cox. (1986), “An Examination of Just-In-Time Management for the Small Manufacturer: With an Illustration,” International Journal of Production Research Vol. 24, No.2, 342-392.
    3. Gilbert, J.P. (1990), “The state of JIT implementation and development in the USA”, International Journal of Production Research, Vol.28, No.6, 1099-1109.
    4. George, M. (2003), Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Service and Transaction, New York, McGraw-Hill.
    5. Kubiak, T. (2003), “An Integrated Approach System”, Quality Progress Vol.36 No.7, 41-45.
    6. Liker, J. K. (2003), The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer, New York, McGraw-Hill.
    7. McLachlin, R.D. & Piper, C.J. (1990), “Just-In-Time Production.” Business Quarterly 55, No.1, 36-41.
    8. Nave, D. (2002), “How to Compare Six Sigma, Lean and The Theory of Constraints: A Framework for Choosing What’s Best for Your Organisation”, Quality Progress, March, Vol.35 No.3, 73-78.
    9. Ohno, T. (1982), “How the Toyota Production System was Created”, Japanese Economic Studies, Vol. 10 No. 4, 83-101.
    10. Ohno, T. (1988), Toyota Production System: Beyond Large Scale Production, Cambridge, Mass: Production Press.
    Description: 碩士
    國立政治大學
    企業管理研究所
    98355058
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0098355058
    Data Type: thesis
    Appears in Collections:[企業管理學系] 學位論文

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