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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/109704


    Title: 國中教師心理契約、情緒勞務、與組織公民行為之關聯性研究
    Authors: 秦夢群
    Contributors: 教育行政與政策研究所
    Keywords: 心理契約;情緒勞務;組織公民行為
    psychological contract;emotional labor;organization citizenship behavior
    Date: 2015
    Issue Date: 2017-05-17 15:45:18 (UTC+8)
    Abstract: 在歷年文獻中，雖然已有大量論文探討心理契約與組織公民行為的關係；但對於相關中介變項之探討（如情緒勞務），卻較少有人觸及。基於此，本研究之主要目的旨在利用結構方程模式（SEM）之間接效果模式，分析教師心理契約、教師情緒勞務、與教師組織公民行為之間的關係。研究架構上，係以教師心理契約為獨立變項、教師情緒勞務為中介變項，教師組織公民行為為依變項，利用間接效果模式加以測試，以分析三者之間之影響路徑與因果關係。本研究主要採用調查研究法，以台灣地區公立國民中學教師為研究對象。預計發出 1200 份問卷。在正式問卷回收之後，分別以因素分析、皮爾森積差相關、單因子多變量變異數分析、與結構方程模式等統計方式對資料進行分析，以探討主要變項間之間的因果關聯模式。結果發現教師心理契約可以透過情緒勞務，而對組織公民行為產生正向中度的間接影響效果。研究結果將提供有關當局參考。
    The purpose of this study was to explore the relationships among teacher＇s psychological contract, emotional labor, and organization citizenship behavior of junior high schools in Taiwan. Three related questionnaires will be used to measure the major variables while data collected from a sample of teachers from 72 junior high schools. Collected data will be analyzed by SPSS/PC to conduct descriptive statistics, factor analysis, one-way
    MANOVA, and the Structural Equation Model (SEM). This study found that a relationship between teacher＇s
    psychological contract and organization citizenship behavior mediated by the condition of the teacher＇s
    emotional labor by testing the indirect effects model of SEM.
    Relation: MOST 103-2410-H-004-090
    Data Type: report
    Appears in Collections:[教育行政與政策研究所 ] 國科會研究計畫

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