政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/123783
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文筆數/總筆數 : 110751/141676 (78%)
造訪人次 : 47395599      線上人數 : 736
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧：
  • 您可在西文檢索詞彙前後加上"雙引號"，以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋，建議至進階搜尋限定作者欄位，可獲得較完整資料
    •  進階搜尋


    請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/123783


    題名: 技專校院圖書館使用者行為與滿意度因素分析-以景文技術學院為例
    Research of User`s Behavior and Factors Analysis of Satisfaction in Vocational College and Institute Library--A Case Study of Jin-Wen Institute of Technology
    作者: 方珍玲
    Fang, Chen-ling
    貢獻者: 圖資與檔案學刊
    關鍵詞: 技職校院圖書館;使用者行為;因素分析;滿意度分析
    Library of technology institute;User`s behavior;Factor analysis;Analysis of satisfaction
    日期: 2001-02
    上傳時間: 2019-06-12
    摘要: 近年來技專校院轉型改制後，圖書館不論空間、藏書質與量已有所提升，但使用者在利用行為及滿意程度是否提升更是亟需了解的部分。本研究抽取1100位不同屬性(性別、學制、部制、年級)之學生分析其利用行為、滿意程度及滿意度因素，發現學生利用頻率頗高，對圖書資料需求甚殷，但對於圖書館之館藏內容與服務水準在滿意程度上卻偏向無意見或不滿意，顯示出技專校院圖書館在改制後雖已增加空間及藏書量，還仍有改革空間存在。至於在滿意度因素則分析出簡易與方便性、合理與週到性、豐富與優良性、新穎與休閒性、齊全與專業性等五項因素，據此可了解使用者之重視因素，未來繼續針對此部分加強改進。
    When many Technology colleges tend to upgrade to institutes or universities, and their transformation completed, the quantity and quality of books, publications and space of library were promoted significantly, but the behavior and degree of satisfaction of users is a critical part which librarians were eager to find out. This research selected different attributes (gender, academic system, department, grade) students to analyze their utilization behavior, degree of satisfaction and factors of satisfaction. The result showed that students utilization rate of library were quite high, the need of all publications and equipment were quite strong, but when the comments on contents and service quality of library were tend to be ”no comment” or ”not satisfactory”. The other result revealed the five factors of satisfaction, which is ”accessibility and convenience”, ”reasonability and thoughtfulness”, ”quality and abundance”, ”fashion and recreation”, ”profession and coverage”.
    關聯: 圖書與資訊學刊, 36, 47-62
    資料類型: article
    顯示於類別:[圖資與檔案學刊] 期刊論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    211.pdf22567KbAdobe PDF2102檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋