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| Title: | 以資源保存理論觀點探討工作壓力源與主動行為之關係
Unraveling the Link Between Work-Related Stressors and Proactive Behaviors: A Resource-Conservation Perspective |
| Authors: | 張詩慧
Zhang, Shi-Hui |
| Contributors: | 胡昌亞
Hu, Chang-Ya
張詩慧
Zhang, Shi-Hui |
| Keywords: | 資源保存理論
工作相關壓力源
主動行為
工作塑造
COR theory
work-related stressors
proactive behaviors
job-crafting |
| Date: | 2021 |
| Issue Date: | 2021-06-01 14:51:52 (UTC+8) |
| Abstract: | 本研究以資源保存理論（conservation of resource, COR）為理論基礎，探討員工如何通過主動行為來因應工作相關的壓力源。研究一和研究二的主動行為分別為自我發展行為（包括主動學習行為和社交行為），和工作塑造（包括關係工作塑造，和技能工作塑造）。研究一採用紙本問卷，對台灣182名全職員工及其主管進行了兩個時間點的調查。結果發現，低品質領導-成員交換關係會透過獲取資源困難和自我耗竭減損自我發展行為。此結果支持員工會通過資源保存歷程來管理低質量的領導-成員交換關係。此外，結果亦顯示資源威脅與實際資源損失的相對影響沒有顯著差異。承接研究一的發現，研究二結合資源保存理論和挑戰-阻礙壓力模型（challenge-hindrance model of stress），進一步檢驗挑戰性壓力源傾向於激發資源獲取歷程，而阻礙性壓力源傾向於激發資源保存歷程。研究二採用網絡問卷，對中國大陸184名全職員工進行了兩個時間點的調查。結果發現，挑戰性壓力源（工作負荷）會透過資源獲得動機來提升促進導向的工作塑造，但是，結果未能支持資源保存動機中介阻礙性壓力源（人際壓力源）與預防導向工作塑造行為之間關係。本研究的理論與實務意涵於最後提出討論。
Drawing from the conservation of resource (COR) theory, I used two studies to investigate how employee engage in proactive behaviors to respond to work-related stressors. The proactive behaviors include self-development behaviors (active learning and networking behaviors) in study 1 and job crafting behaviors (relational job crafting and skill job crafting) in study 2. For study 1, two waves of data were collected from 182 full-time employees and their supervisors in Taiwan. The results showed that difficulty to access resource and ego depletion mediated the negative relationships between low-quality leader-member exchange (LMX) and self-development behaviors. The results supported the resource-conservation process to manage low-quality LMX. However, I found no significant difference in the relative effects of resource threats versus actual resource losses. In study 2, by integrating COR theory and the challenge-hindrance stress model, I further proposed that challenge stressors tend to evoke resource-acquisition processes, whereas hindrance stressors tend to evoke resource-conservation processes. Two waves of data with 184 samples were collected from full-time employees in China through on-line survey. The results showed that resource acquisition motivation mediated the relationship between challenge stressors (workload) and promotion-oriented crafting behaviors. However, the results failed to support the mediating role of resource conservation in the relationship between hindrance stressors (interpersonal stressors) and prevention-oriented crafting behaviors. Theoretical and practical implications are discussed. |
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| Description: | 博士
國立政治大學
企業管理學系
105355508 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0105355508 |
| Data Type: | thesis |
| DOI: | 10.6814/NCCU202100441 |
| Appears in Collections: | [企業管理學系] 學位論文
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