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    Title: 警察職場霸凌的制度結構與行動策略之研究
    A study of the institutional structure and action strategies of police workplace bullying
    Authors: 陳峮茹
    Chen, Chun-Ju
    Contributors: 劉梅君
    Liu, Mei Chun
    陳峮茹
    Chen, Chun-Ju
    Keywords: 警察
    霸凌
    不法侵害
    能動性
    行動者
    組織文化
    場域
    慣習
    社會資本
    赫緒曼
    汙名化
    Police
    Bullying
    Mobbing
    Harassment
    Agency
    Actor
    Organizational culture
    Field theory
    Habitus
    Social capital
    Hirschman
    Stigma
    Date: 2024
    Issue Date: 2024-09-04 15:31:44 (UTC+8)
    Abstract: 公部門的職場霸凌問題如同陽光照不進的死角,在我國一直少有研究,因此,本文聚焦警察職場作為研究場域,除討論相關政策法制困境、警察場域職場霸凌的樣貌,也試圖探討被霸凌者在種種結構限制困境下的自主能動性,以作為後續政策制定與考量。
    結構面向,我國尚未制訂職場霸凌專法,散落在各法的保障落差使受害者訴訟困難,警察人員也因申訴過程缺乏專業、公正和秘密保護,使機關內人員多不信任申訴管道,讓職場霸凌防治政策落實困難。此外,職場霸凌在警察場域權力結構的運作邏輯,也使得受害者難以發聲,從績效掛帥的形式主義到陽剛文化的污名化效應,使受害者陷入一個權力失衡的劣勢地位,機關整體的不重視與錯誤認識,則惡化受害者得以求救的處境,當這一切所構成的壓迫結構變得毫無彈性與轉圜餘地時,便容易發生極端憾事。
    受害者能動性面向,本文以社會資本理論連結赫緒曼叛離、抗議與忠誠理論加以探討。資本量包含人際網絡建立和資訊取得能力,進而反饋自身整體資源的一系列運作,當資本量高,對自身保護力與組織影響力提高,發聲進而改善霸凌問題機會便增加,受害者因此受損時間和程度縮小;反之,低質量的人際網絡與資訊取得能力降低受害者的保護力與影響力,使其陷入劣勢地位選擇隱忍,又處於警察壓迫結構下的遊戲規則更產生加乘作用與惡性循環,職場霸凌損害惡化。
    據此,本文建議有必要訂立專法,並定期檢討防治作為,在職場霸凌認知不足的情況下加強宣導、專業訓練與課責機制,細緻化申訴程序與增加外部監督機制,善用非正式溝通管道與同儕支持系統,減少職場霸凌所帶來的損害。
    The issue of workplace bullying in the public sector remains a significant blind spot that has yet to be illuminated. In our country, there has been relatively little research on this topic. Therefore, this article focuses on the police sector as a subject of study. It discusses the challenges associated with relevant policies and legal frameworks, the manifestations of workplace bullying within the police environment, and attempts to explore the agency of victims under various structural constraints. The aim is to inform future policy-making and considerations.
    From a structural perspective, our country has yet to enact specific laws against workplace bullying. The gaps in protection scattered across various laws, make it challenging for victims to seek legal recourse. Due to a lack of professionalism, impartiality, and confidentiality in the complaint process, police officers often distrust the available reporting channels, hindering the implementation of effective workplace bullying prevention policies. Furthermore, the power dynamics within the police force—ranging from performance-oriented formalism to the stigmatizing effects of a masculine culture—create an environment where victims find it difficult to speak out. This results in a power imbalance that places victims at a disadvantage, while the organization's overall lack of attention and understanding further exacerbates their plight. When this oppressive structure becomes rigid and inflexible, the likelihood of extreme tragedies increases.
    In terms of victim agency, this article connects social capital theory with Hirschman's theory of exit, voice, and loyalty. Social capital encompasses the establishment of interpersonal networks and the ability to access information, which, in turn, enhances an individual's overall resources. When social capital is abundant, a victim's protection and influence within the organization increase, leading to a greater likelihood of speaking out and improving the bullying situation. This, in turn, reduces the duration and severity of the victim's suffering. Conversely, weak interpersonal networks and limited access to information reduce the victim's protection and influence, pushing them to a disadvantaged position where they may feel compelled to endure their circumstances in silence. Under the oppressive structure of police rules, this can create a multiplier effect and a vicious cycle, worsening the damage caused by workplace bullying.
    Therefore, it is essential to establish specific laws and regularly review prevention measures. In situations where there is a lack of awareness regarding workplace bullying, it is necessary to enhance advocacy, professional training, and accountability mechanisms, refine complaint procedures, and increase external oversight. Effectively utilizing informal communication channels and peer support systems can help mitigate the harm caused by workplace bullying.
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    Description: 碩士
    國立政治大學
    勞工研究所
    107262002
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0107262002
    Data Type: thesis
    Appears in Collections:[勞工研究所] 學位論文

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